OUR SHIPPING POLICY

All products displayed on GermBloc.com have active inventory and ship from Nampa, Idaho. Your order status can be viewed at anytime by logging into your account after an order is placed.

  • All orders are processed and shipped within 24-48 business hours.
  • Orders are shipped via USPS Standard and typically arrive within 5-7 days. (Note: Due to COVID-19 GermBloc has no control of delays that may occur via USPS)
  • When your order ships, you will receive a notification by email with complete tracking information.
  • Commercial - Wholesale orders may require freight or special shipping.  GermBloc will contact you for details.

OUR CANCELLATION, RETURN & REFUND POLICIES

Order Cancellation

  • Cancellation must be made prior to order shipping.
  • A 10% Re-Stock Fee will apply.

Product Returns

  • Product returns will only be accepted if returned within 14 days of delivery.
  • Product must be returned in original packaging, unopened and unused.
  • Customer is responsible for return shipping and must provide GermBloc with Tracking Information and initial Order # to support@germbloc.com

Product Refunds

Upon acceptance of product cancellation or return the following will apply.

  • A 10% Re-Stock Fee will apply.
  • Initial Shipping Cost is non-refundable and will be deducted from refund.
  • Please allow 5-7 business days for your refund to process through banking channels.